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 I've
had unpleasant experiences with rug dealers in the past. What makes
floordesign different?
We are not a typical rug dealer in many
ways. When you visit you will immediately notice that every single
rug has a price tag. Some dealers don't price their rugs, and the
price quoted can be influenced by the car you drive up in or the
jewelry you wear into their store. Perhaps you've been offered a
rug and when you mention it's the wrong color or too expensive,
the price immediately begins to drop. As a trade showroom, we have
client relationships dating back over 25 years - it's in our best
interest to treat all our customers equitably. We have one price;
every item in our showroom carries a barcode, and the computer printout
reflects the wholesale trade price. There is no pressure to buy.
You can expect a warm welcome and a very pleasant shopping experience
based on what you really want.
Who are your clients?
To purchase you must be an interior designer,
architect, general contractor, commercial purchasing agent, and/or
holder of a valid resale certificate.
Can I visit your showroom without a design professional?
Anyone can visit; we will be happy to show
you around and answer your questions. Professionals often send their
clients in alone to pre-shop or review products previously selected
for them. Unfortunately nothing can leave the showroom without professional
documentation. Because we are a wholesale showroom, our clients naturally
get a different level of service than consumers.
What if I'm not interested in hiring a design
professional?
There are several buying services in the
design center area who can facilitate your one-time purchase. Since
we are a high-end trade showroom dealing in luxury products, we
highly recommend professional services to avoid costly mistakes.
Buying services typically do not offer comprehensive design services.
If you are completely comfortable with making unaided choices a
buying service gives you access to our lines. 
Can I try a rug before buying it?
Our clients can borrow any rug or sample
from our inventory for 5 working days. As a consumer you should
want to see it in it's intended location before purchasing or placing
an order.
I can't afford a handmade area rug. Do you offer
other options?
We do a complete fabrication service. You
choose the carpet, edge finish and size, and in a few weeks your made-to-order
fabricated rug arrives at our showroom. These rugs are made from wool,
sisal, seagrass, nylon, and other fibers. We offer a wide variety
of finishing choices and all work is done at a local workroom to your
specifications. A slightly more expensive option is a custom machine-made
rug in your choice of colors and patterns. These look very similar
to hand-tufted rugs, but at a fraction of their price. These rugs
can also be made for wall-to-wall installation!
Do you sell rug pads?
Based on the rug type, we offer 3 choices
of pad. All pad is stocked at our showroom and cut-to-fit - usually
within 24 hours. We're happy to provide pads for any rug - even if
bought from our competitors.
 floordesign
is a proud supporter of the GoodWeave program, which works to
end illegal child labor in the carpet industry. The contribution
floordesign makes to GoodWeave helps fund inspection and monitoring
of weaving looms as well as rehabilitation and education for
former child weavers. Look for the GoodWeave label, your best
assurance that the rug you’re buying is child-labor-free.
Learn more at GoodWeave.org. |
Other affiliations include the ASID (www.asid.org),
International Design Guild (www.design-guild.com),
Tufenkian Foundation (tufenkianfoundation.org)
and Golden Gate Business Association (www.ggba.org
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